5 Benefits of Having an Active Quality Team: QMS Series Part 3 of 4
Now that we’ve identified your product and established a unique Quality Control Plan (“QCP“) specifically for your product, it’s time for our quality experts to lead the way. Quality Assurance teams provide incredible benefits to businesses. Through their product knowledge, quality education, and experience, an active quality team can identify potential risks and product malfunctions before moving toward mass production.
July 20, 2023
#1: Continuing Education & Hands-On Experience
Professional development in a world where products are constantly evolving is crucial. While businesses continue to “shake up” their product offerings (i.e., incorporating more sustainable options), quality teams must understand these changes and have the ability to test these products accordingly. Product testing and certifications also change as product specifications develop over time to ensure product efficiency. It’s critical to have an active quality team that is aware of these advancements and continues to educate themselves to ensure testing requirements, laws, and requirements are met.
#2: Cultivating a Quality Culture
Luckily, having an engaged quality team provides ample opportunity for establishing a quality culture within your business. Continuous involvement of shareholders within the quality process allows for sharing information and understanding its importance. Those involved and affected by the quality process may become advocates for quality, sharing the significance of this process and exemplifying the gravity of having a quality culture.
#3: Identifying, Addressing, & Acting on Potential Risks
Are you looking to cut costs? There’s no better way to eliminate excess costs and product risks than having the ability to identify product concerns and minimize the risk of a product recall before mass production. Risks and potential consumer threats can result in serious safety concerns or injury if not identified before mass distribution. An engaged quality team plays an essential role in identifying these potential problems, addressing and sharing the risks of these product concerns, and, most importantly, acting on these quality issues immediately.
#4: Enhancing Product Efficiency
Quality teams are expected to recognize Good Manufacturing Practices (GMP). They are responsible for identifying current working conditions, looking for ways to improve factory organization and workflow, optimizing production and manufacturing technology, and enforcing standard operating procedures (SOPs). Active quality teams work to eliminate waste and foster an environment that continually evaluates performance and performs preventative maintenance to ensure machines operate as intended and encourage employee proficiency.
#5: Establishing & Maintaining Customer Satisfaction & Loyalty
Your top priority is understanding your customer’s expectations and ensuring products meet specifications. A key element in customer service is having an active quality management team. An engaged quality management team supports all opportunities to increase and maintain customer satisfaction through routine product reviews, inspections, and supplier audits. Having an actively engaged quality team offers production consistency, operational efficiency, and the ability to understand a customer’s requirements and implement specialized quality control processes depending on the customer’s needs.
Why Should You Choose HB International’s Team?
HB International‘s team is quality driven. We are passionate about quality and assisting businesses to deliver high-quality products to their customers. From in-person supplier audits to hands-on pre-shipment inspections, we are involved as much as you want us to be. Our team thrives on hands-on opportunities with your supplier and your product, as it allows us to work side-by-side with product engineers and offer immediate feedback.
Whether it’s a scheduled routine visit or impromptu observation, having the ability to visit our suppliers in person ensures accountability for both our team and our suppliers. While you may be located domestically, our team provides the bridge for you to “be there” without investing travel, time, and money.
Ready to start a project? Curious as to where to start with HBI? Fill out the form below!
