What Makes a Product “Good” Quality? Here are HBI’s Top 3 Criteria:

Despite the fact that many deciding factors influence whether a product is of good quality, the criteria are pretty straightforward. Creating a good quality product should be simple; it should always put your customers’ needs first. Essentially, your customer should not be able to see “life without your product.” While that may seem a bit dramatic, we mean it. Customers want something they can rely on that’s simple to understand and unchanging.

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November 29, 2022

Establishing good quality doesn’t have to be challenging, but it does help when your team can identify the criteria that decipher what makes a product “good” quality. Through our experiences, customer reviews, and collaboration, our HBI team created a top 3 list of what we believe are the most crucial components of “good” quality:

1. Creates Value For Customers

Having the ability to solve a problem is truly what makes a product great. Customers seek out products that are simple, effective, and user-friendly. Paying attention to details and emotions a customer will experience when using your product are imperative and must be considered in the early stages of creativity and design.

Customers want to feel understood. Creating a product that offers a customer purpose or enables new confidence might trigger positive emotions and encourage the user to become loyal.

Essentially, our goal is to create a product for our customers that is:

• Relatable

• Delivers value

• Solves a problem

• Safe for consumers

• Use