If You Wait, You Might Be Too Late!
Are your products being adequately tested before they leave your supplier? Are you relying on your customers for product quality feedback? Of course, allowing customers to share their experience with a product is a beautiful way to build relationships, but it shouldn’t be your primary product feedback source. Reviews of products can be incredibly resourceful; nevertheless, if your products aren’t being adequately tested before shipping you may want to rethink your Quality Control processes and procedures. Do your best to avoid being blindsided by honest customers using your product.
March 18, 2021
What Are Product Defects?
Not all products are perfect. Although, quality issues are unavoidable, are your product quality defects addressed before it’s in your customers’ hands? Or are your customers the ones reporting your product’s defects?
During a product’s inspection, the product is tested according to its Acceptance Quality Limit, also known as an “AQL.” The AQL provides Quality Assurance teams a guide as to the maximum number of tolerable defects a product is permitted. Suppose a produ